Personal identifiable information is data that allows you to be identified as a particular person, such as your name, phone number, or your address. We do our upmost to protect your privacy at TutorHub. We do collect personal information when a tutor or tutee signs up to TutorHub, some of this data may include; Your full name and title Your phone number Your email address Your physical address including postcode and Town of Residence Your interests, qualifications etc. For tutors we may collect and store more sensitive documents such as photo ID and DBS documents From our standard server logs we are able to view any individuals ip addresses and may be able to lookup which ISP is supplying that ip address. We only would lookup an individuals ISP if we were getting abuse from that particular user. From these logs we are able to see the date and time at which you viewed the site plus the pages visited, and other standard information including which browser and operating system you were using. Please note that we are not able to collect any personally identifiable information from this standard log data. The data is used by us but may be passed on to any 3rd parties (including but not limited to, your ISP or law enforcement agents) particularly if we receive abuse from a particular user.
Your profile will not contain personally identifiable by default, we do not display your surname or any contact information such as your phone number or email address. The information it contains is customisable by members.
Information about cookies
Session: to log in and to use our website;
Keep me logged in: to remember login names;
Bing: to track effectiveness of the website (only applicable if you clicked on one of our ads);
Facebook: to track effectiveness (only applicable if you clicked on one of our ads);
Stripe: to process payments;
Google Analytics: to analyze the effectiveness of the website.
Google Analytics cookies
TutorHub makes use of Google Analytics, a web analytics service offered by Google to track and report activity on our website. Hereby we make use of Google Analytics cookies. In order to maintain transparency and protect our users, we have:
Signed a Data Processing Agreement with Google;
Don’t make use of other Google services in combination with Google Analytics cookies.
Data collected, processed and stored using Google Analytics is secure and kept confidential. For more information about Google Analytics cookies, we recommend you go to this page https://policies.google.com/privacy.
Safety and security
Tutorhub has taken appropriate technical and organizational measures by using the latest technologies to protect your information against loss, misuse or unlawful processing. We use safeguards to help keep the information collected secure.
While we take data protection precautions, TutorHub cannot ensure the security of any information you transmit to your public TutorHub profile. TutorHub cannot prevent third parties (such as search engines) from storing your public Tutorhub profile temporarily. Other (job) websites can also display parts of public jobs or profiles in their search engines. Your contact information will not be displayed on your profile or shared with third parties.
We request our users to do their part to help us to maintain a secure platform. You are responsible for maintaining the secrecy of your unique password and account information.
Data retention period
In accordance with the law, Tutorhub does not retain your personal information any longer than is required for attaining the purposes for which they were collected. If you no longer want us to retain your information, you can erase your personal information and close your Tutorhub account by going to the help & membership page and deleting your account.
Information inspection and correction
You have the right to inspect your information held by Tutorhub. If you want a copy of your information that TutorHub has stored or If you wish remove data, simply email us at [email protected]
By email: contact page.
By post: 93 Upper Georges Street, Dun Laoghaire, Co Dublin, Ireland
You can also contact the European Data Protection Supervisor (EDPS) about the use of your personal data. The EDPS is the European independent data protection authority. They supervise the processing (collection, use, transfer, etc.) of personal information by the EU institutions.